Data Protection & Privacy

Privacy Policy JudiKing — Your Information Is Fully Protected by Us

At JudiKing, your privacy is not merely a legal obligation — it is our genuine commitment to every member who trusts this platform. This document clearly explains what data we collect, why it is needed, how it is protected, and what rights you have as the owner of that data.

Updated: January 2026
Bahasa Melayu (ms-MY)
256-bit SSL Protected

Our Privacy Commitment

Six Ways JudiKing Protects Your Privacy

Data protection is not merely a formality at JudiKing — it is built into how we operate every day to ensure your trust is never taken for granted.

Full 256-bit SSL Encryption
All data transmitted between your device and JudiKing's servers is encrypted using 256-bit SSL standards — the same encryption technology used by Malaysia's major banking institutions such as Maybank and CIMB. This means your personal information, financial data, and game records cannot be intercepted or read by any unauthorised party while in transit.
Banking Standards
No Sale of Data to Third Parties
JudiKing never sells, rents, or transfers your personal information to any third party for marketing or commercial purposes. Your data is only shared with parties that have a genuine operational need within JudiKing's operations — such as payment processors to verify your Touch 'n Go eWallet, DuitNow, or FPX transactions — and all such parties are bound by strict confidentiality agreements.
Data Not Sold
Secure Servers & Restricted Access
JudiKing member data is stored on servers protected by a multi-layered access control system. Only staff who have been specifically authorised and have a legitimate need to access particular data are permitted to do so. All database access is logged and continuously monitored to detect any unusual activity that warrants investigation.
Controlled Access
Minimal Data Collection
JudiKing only collects data that is strictly necessary to provide platform services, process financial transactions, meet legal compliance requirements, and maintain account security. We do not collect excessive or irrelevant information. This "minimum necessary data" principle ensures that your personal data footprint at JudiKing is always limited to what is genuinely required.
Data Minimisation Principle
Two-Factor Authentication (2FA)
JudiKing offers two-factor authentication (2FA) as an additional security layer for your account. With 2FA enabled, anyone attempting to log in to your account needs not only your password but also a verification code sent directly to your device. This keeps your JudiKing account secure even if your password is ever compromised.
2FA Available
Full Rights Over Your Data
JudiKing recognises and respects your rights over your own personal data. You have the right to request a copy of the data we hold about you, correct inaccurate information, request deletion of data under certain circumstances, and withdraw your consent to specific data processing at any time. All such requests can be submitted via support@judiking.biz and will be processed within a reasonable timeframe.
Your Rights Come First
 Important Note Before You Continue

This Privacy Policy ("Policy") describes how JudiKing ("Platform", "We") collects, uses, stores, protects and discloses your personal information when you use the JudiKing platform at judiking.biz. By registering for or using the JudiKing platform, you agree to the data protection practices set out in this Privacy Policy.

This policy should be read in conjunction with Terms & Conditions and Responsible Gaming Policy JudiKing. For any questions or concerns about your privacy, please contact us at support@judiking.biz.

1
Introduction and Scope of JudiKing's Privacy Policy

JudiKing is an online entertainment platform offering live dealer casino, jackpot slots, sports betting including the Malaysia Super League and EPL, e-sports, virtual sports, and table games to Malaysian players. In operating these services, we need to collect and process certain personal information about you to ensure the platform runs safely, efficiently, and in compliance with applicable legal requirements.

This Privacy Policy applies to all information you provide directly to JudiKing — such as during account registration, identity verification (KYC), deposits via Touch 'n Go eWallet, GrabPay or DuitNow, or when contacting our support team. It also covers information collected automatically while you use the platform, including usage data, device information and cookie data.

Our Core Commitments: JudiKing is committed to handling all personal data responsibly, transparently and in line with best-practice data protection standards in the industry. Your privacy is a genuine priority for us, not an afterthought.
2
Types of Personal Data Collected by JudiKing

JudiKing collects several categories of personal information depending on the nature of your interaction with the platform. The following is a comprehensive overview of the data we may collect:

Identity Information
Full name, date of birth, MyKad number (for KYC), gender, and nationality.
Contact Information
Email address, Malaysian mobile number, and mailing address where applicable.
Financial Data
Deposit and withdrawal records in RM, e-wallet account numbers (TNG, GrabPay, DuitNow), and FPX bank account details.
Game Data
Betting records, game results, slots and live casino history, and platform usage statistics.
Technical Data
IP address, device type, operating system, web browser, screen resolution, and session duration.
Communications Data
Customer support chat records, emails sent to support@judiking.biz, and any feedback you provide.
Important Note: JudiKing does not store full credit or debit card details. All payment processing is handled through PCI-DSS certified third-party payment providers. JudiKing receives only transaction confirmation records, not complete card information.
3
Why JudiKing Collects and Processes Your Data

JudiKing collects and processes your personal data only for legitimate and necessary purposes. We do not process data for any purpose you have not consented to or that is not stated in this Privacy Policy. The primary purposes for processing your data are as follows:

  • Account management and identity verification: To create and maintain your JudiKing account, verify your identity through the required KYC process, and ensure that every member is a legitimate and eligible individual.
  • Financial transaction processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and to process your winnings withdrawals quickly and securely to an account registered in your name.
  • Provision of gaming services: To operate Live Casino games, slots, Sports Betting on the Malaysia Super League and EPL, e-sports and Virtual Sports safely and fairly, and to maintain accurate game records.
  • Fraud prevention and security: To detect and prevent fraud, money laundering, multiple account ownership, bonus abuse, and any other illicit activity that could compromise the security of the platform and other members.
  • Legal compliance: To comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements and reporting mandated by the relevant authorities.
  • User experience enhancement: To analyse aggregated platform usage patterns in order to improve the interface, optimise platform performance on Malaysian mobile devices, and develop new features relevant to local players' needs.
  • Service communications: To send you important notifications regarding your account, changes to our Terms or Privacy Policy, security updates, and service-related information you need to know. We may also send JudiKing promotional offers if you have consented to receiving marketing communications.
4
Security Measures to Protect Your Data

JudiKing continuously invests in both technical and operational security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures we have in place include:

  • 256-bit SSL Encryption: All communications between your browser or app and JudiKing's servers are encrypted using TLS/SSL protocol with a 256-bit key length. This ensures that data transmitted during login, deposits, withdrawals, and gameplay cannot be intercepted by third parties.
  • Encryption of data at rest: Sensitive data stored in JudiKing's databases — including passwords (protected with secure hashing), financial information and KYC documents — is encrypted at rest using current recognised encryption standards.
  • Role-based access control: Internal access to members' personal data is strictly limited on a need-to-know basis. JudiKing staff may only access data relevant to their specific role, and all access is recorded in audit logs that are continuously monitored.
  • 24-hour threat monitoring: JudiKing's security systems are monitored around the clock by an IT security team that detects and responds to any suspicious activity or intrusion attempts in real time.
  • Regular penetration testing: JudiKing conducts regular penetration testing by independent third parties to identify and address any security vulnerabilities in the system before they can be exploited by malicious actors.
Shared Responsibility: While JudiKing takes all reasonable steps to protect your data, the security of your account also depends on your own actions. Make sure you use a strong password, do not share your login credentials, and enable 2FA for optimal protection. Never disclose your password to anyone — including individuals claiming to be from JudiKing.
5
Data Sharing with Third Parties

JudiKing does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in the course of normal and legitimate platform operations, your data may be shared with the following limited categories of third parties, and only to the extent genuinely necessary:

  • Payment processors: Payment providers including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks that support FPX receive the transaction details necessary to process your deposits and withdrawals. All such providers are bound by strict financial security standards.
  • Game providers: Gaming software companies that partner with JudiKing — such as world-class Live Casino and slots providers — may receive the game data needed to run your gaming sessions. They do not receive your full personal identification details beyond what is technically necessary.
  • Relevant authorities: JudiKing will disclose personal data to law enforcement authorities, regulatory bodies, or other legal authorities when required to do so by law, court order, or valid legal process. This includes compliance with AML and KYC requirements.
  • Technical service providers: Companies providing JudiKing with cloud computing, hosting, platform analytics, and technical support services may have limited access to data in the course of carrying out their technical functions. All such providers are bound by strict data processing agreements.
Our Guarantee: Every third party that receives personal data from JudiKing members is bound by confidentiality and data protection agreements requiring them to handle that data to a standard equal to or higher than JudiKing's own.
6
Cookies and Tracking Technologies on the JudiKing Platform

The JudiKing platform uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and analyse usage patterns for continuous improvement. Cookies are small text files stored in your web browser when you visit the JudiKing platform.

Categories of cookies used by JudiKing:

  • Essential Cookies (Required): These cookies are required for the JudiKing platform to function properly. They include login session cookies that keep you signed in while using the platform, security cookies that protect your account from unauthorised access, and language preference cookies that save your language settings. Without these cookies, the JudiKing platform cannot operate and you will not be able to use it. These cookies do not require your consent as they are essential to basic platform operation.
  • Analytics Cookies (Optional): These cookies help JudiKing understand how members use the platform — which pages are visited most frequently, how long users spend on particular sections, and common navigation paths. This information is collected in aggregate and anonymised form, and is used solely to improve the design and overall experience of the JudiKing platform for all members.
  • User Preference Cookies: These cookies store your personal preferences and settings within the JudiKing platform, such as favourite games, table display settings, and other display options you have customised. This allows you to enjoy a more consistent and personalised experience each time you log in to JudiKing.

You can manage your cookie settings through your web browser settings. Please note, however, that blocking all cookies may affect certain functions of the JudiKing platform, including the ability to remain logged in during an active gaming session.

7
Your Rights as a JudiKing Member

JudiKing fully recognises your rights over your own personal data. Below are the rights you hold as a JudiKing member, along with how you can exercise them:

Right of Access
You have the right to request a copy of all personal data JudiKing holds about you. Such requests will be processed within 30 days.
Right to Rectification
If any information about you held in JudiKing's systems is inaccurate or out of date, you may request an immediate correction.
Right to Erasure
You may request the deletion of your personal data under certain circumstances, subject to mandatory legal retention requirements.
Right to Restrict Processing
You may request that JudiKing restrict the processing of your data in certain circumstances while a dispute or review is ongoing.
Right to Data Portability
You may request a copy of your data in a machine-readable format (CSV or JSON) for transfer to another platform if desired.
Right to Object to Processing
You may object to the processing of your data for direct marketing purposes at any time, and such requests will be honoured immediately.

To exercise any of the above rights, please submit a written request to support@judiking.biz with the subject line "Privacy Rights Request — [right type]" along with your JudiKing account username. We will verify your identity before processing the request to ensure no unauthorised party can access or alter your data.

8
JudiKing Data Retention Periods

JudiKing retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable laws and regulations. The following is a general guide to our data retention periods:

  • Active account data: For as long as your JudiKing account remains active and you continue using the platform, your account data will be retained to ensure uninterrupted access and ongoing service.
  • Financial transaction records: All deposit and withdrawal records in MYR (RM) are retained for a minimum of seven years from the transaction date, in accordance with Malaysia's financial compliance and AML legal requirements.
  • KYC documents: Copies of identity verification documents such as MyKad are retained for a minimum of five years after account closure, in accordance with AML compliance requirements mandated by law.
  • After account closure: When your JudiKing account is closed at your own request, data not required to be retained by law will be deleted or anonymised within ninety days of the account closure being fully processed.
  • Support communication logs: Records of interactions with the JudiKing support team, including chat logs and email correspondence, are retained for two years for quality control purposes and to assist in resolving any disputes that may arise.
9
Changes to JudiKing's Privacy Policy

JudiKing reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, evolving legal requirements, or changes in the way JudiKing's platform operates. Whenever there are material changes to this Privacy Policy, we will take the following steps to ensure you are informed:

  • Sending email notifications to all registered JudiKing members at least 14 days before changes take effect, giving you sufficient time to review them.
  • Displaying a clear notice on the JudiKing homepage and this Privacy Policy page regarding upcoming changes, with a brief comparison between the old and new versions.
  • Updating the "Last Updated" date at the top of this Privacy Policy page so you always know which version is currently in effect.

Continued use of the JudiKing platform after any Privacy Policy changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your JudiKing account by contacting support@judiking.biz before the effective date of the changes.

Current Version: The Privacy Policy you are reading is the latest version, effective from January 2026. If you are viewing a saved or printed copy, please visit this page directly to ensure you are reading the most current version.
10
How to Contact JudiKing About Your Privacy

If you have any questions, concerns or requests regarding your privacy and the protection of your personal data at JudiKing, we encourage you to contact us directly. We are committed to responding to all privacy-related enquiries seriously and within a reasonable timeframe.

 JudiKing Contact Channels
Privacy Email
support@judiking.biz — Use the subject line "Privacy Enquiry" for priority handling.
Live Chat
Available 24 hours within the JudiKing platform. Support representatives are able to assist in Bahasa Melayu.
Response Time
Privacy enquiries are typically responded to within 2 business days. Data rights requests are handled within 30 days.

FAQ

JudiKing Privacy Frequently Asked Questions

Not at all. JudiKing does not sell, rent or transfer your personal information to any advertiser, marketing agency or third party for their own marketing purposes. Your data is shared only within very limited circumstances — with payment providers required to process your Touch 'n Go eWallet, DuitNow or FPX transactions; with game providers in the necessary technical context; and with legal authorities when required by law. All third parties that receive your data are bound by strict confidentiality agreements.

Yes, you have the right to request deletion of your personal data from JudiKing's systems, and we will honour that request subject to certain limitations. The primary limitation is legal retention requirements — financial transaction records in MYR must be retained for a minimum of seven years under Malaysian financial law, and KYC documents must be kept for at least five years after account closure. Data not subject to legal retention requirements will be deleted within 90 days of your request being confirmed. Submit your request to support@judiking.biz with the subject line "Privacy Rights Request — Data Deletion".

When your JudiKing account is closed at your own request, the following process applies to your data: First, data not required by law — such as game preferences, support chat records older than two years, and cookie data — will be deleted or anonymised within 90 days. Second, data that must be retained by law — such as financial transaction records in MYR and KYC documents — will be kept for the legally prescribed period but will not be used for any other purpose. Third, your access to that data will be terminated immediately upon account closure, though you may still request a copy of your data within 90 days of closure.

The security of your payment information is JudiKing's top priority. For eWallets such as Touch 'n Go eWallet, GrabPay and DuitNow, as well as FPX transactions via Maybank2u or CIMB Clicks, all actual processing is carried out directly by the respective payment providers within their own secure, certified environments. JudiKing only receives a transaction confirmation record verifying that the payment was successfully processed — we do not store your eWallet login credentials or full bank account details. All communication between the JudiKing platform and payment providers is protected with 256-bit SSL encryption and security protocols that meet Malaysian digital payment industry standards.
This Privacy Policy Should Be Read Alongside Other JudiKing Documents

To fully understand your rights and responsibilities as a JudiKing member, we encourage you to read this Privacy Policy alongside the other key documents that together form the overall agreement between you and our platform.

Join JudiKing with Confidence

Your Data Is Safe — Enjoy the Best Casino Experience in Malaysia

With robust data protection, 256-bit SSL encryption, and our commitment to never selling your data to anyone, you can enjoy everything JudiKing has to offer — live casino baccarat, jackpot slots, Malaysia Super League football betting, e-sports, and virtual sports — with complete peace of mind. Deposit via Touch 'n Go eWallet or DuitNow, enjoy withdrawals within 15 minutes, and claim a welcome bonus of up to RM 1,000.

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